5 Questions You Absolutely Must Ask Before Purchasing a B2B Route Planner App

Dec., 19 2022

The typical business user today has more demands on their time than ever before. They are looking for ways to optimize their time and be more productive. One way to do this is to use a route planner app to help plan their daily route

There are a number of route planner apps on the market, but not all of them are created equal. When you are looking for a route planner app for your business, there are certain features you should look for to ensure you are getting the most out of the app. 

This blog will discuss the questions you should ask when buying a route planner app for your business. We will cover topics such as route optimization with AI, smarter fleet management, last-mile delivery, logistics optimization, customer experience, and more.

To help you make the best decision, we’ve compiled a list of the most important questions to ask when buying a B2B route planner app. Keep reading to learn more!

This guide will cover the following questions to assist you in identifying the main features and pricing before you purchase or subscribe to a route planner app for your business - The all you need to know.

When it comes to choosing a B2B route planner app, there are a lot of options out there. But with so many choices, how do you know which one is right for your business? 

Here are 5 questions you should ask before making your decision: 

  1. Can it adjust to my unique operational requirements?
  2. How would it impact my company's other internal procedures?
  3. Can it expand together with my company?
  4. How will the software be integrated, and what technology platform does it use?
  5. What kind of deployment options are available? 

Answering these questions will help you narrow down your options and choose the best B2B route planner app for your business.

Can it adjust to my unique operational requirements?

To fully utilize some software, you might need to redesign your entire supply chain. As a result, adoption is slowed down and a project may never go live. The ideal program should be highly flexible and improve operating system speed without requiring special development. This enables optimum value without requiring associates to modify ingrained routines.

How would it impact my company's other internal procedures?

The good news is that deploying an advanced route planner app will not only save you money on transportation costs but will also improve other company activities. For example, if you can create a route plan quicker than before, that may mean you can solidify the plan later in the day. As a result, you might be able to accept orders from your clients later, giving you a competitive advantage.

This is one of the areas where it will really help if the software provider can give you current customer references; a firm from your industry or a related sector, who are prepared to give you good information on what advantages they gained (and what challenges they had) (and what problems they encountered)

Delivery Management Software and Route Planner app implementation frequently occur as a component of a larger change management process intended to enhance customer service or boost operational effectiveness. During your study process, getting a glimpse of how things seemed to another company's transportation business might be very helpful.

Can it expand together with my company?

The software, is it scalable? Is it adaptable? Any system you purchase must be able to accommodate both present and future demands.

Despite the fact that this may seem simple, you'll frequently discover requirements throughout the review process that you either hadn't thought of previously or weren't aware the technology could handle.

It's likely that your business practices will evolve over time. Installing a route optimization technology may actually have unanticipated benefits for other areas of the company, leading to operational adjustments that boost cash savings or enhance customer service.

How will the software be integrated, and what technology platform does it use?

Very likely, you already have order management or warehouse management software in place as part of your supply chain management strategy. You can next ask the possible software vendor to help you understand what is involved after determining whatever current systems you have that need interaction with a potential new fleet routing system.

Discover what infrastructure is required before you can install the new program. This might be the specification for the planner's server or laptop (s). The project's overall cost can then be guaranteed to have been taken into account.

It is wise to enquire about the implementation of a vendor's fleet management software from prospective suppliers since your business may have preferences for specific solutions.

What kind of deployment options are available? 

In a rapidly developing world, technology has become one of the most important tools in managing customer expectations. There are now a number of different options available to support customer service, including:

  • Route Optimization with AI
  • Smarter Fleet Management
  • Last-Mile Delivery
  • Logistics Optimization
  • Customer Experience
  • Multi-stop delivery management
  • Route Optimization API

Which of these options is the best for your business will depend on a number of factors, including the type of products or services you offer, your customer base, and your budget.

First and foremost, you need to consider your needs and requirements. What kind of features do you need? What kind of businesses will be using the app? 

You also need to think about the budget. How much are you willing to spend on a route planner app? 

Last but not least, you need to consider the vendor. Do your research and make sure you choose a reputable and reliable company.

The Demo Session

The phase where they demonstrate how it might function for your business is a final but crucial step in the process of evaluating potential delivery management and route planner vendors.

Giving the software seller some of your data will allow you to see how their program will improve things. Ask very precise questions about your operating environment during that live demo, such as "How would you ______?" and "Is it possible to?"

The best indication of whether a vendor has the expertise and software to meet your needs may be found in how they respond to these practical questions.

A demonstration should also highlight areas where improvements and increased efficiency are most likely to be made.

Don't be caught unawares make sure you ask these questions before purchasing a B2B route planner app.

1) What features does the app include?

2) How much does the app cost?

3) How easy is the app to use?

4) What customer support is available?

5) What are the app's reviews like? 

Book a no-obligation demo session with our sales champion today so we can address all your questions today!

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